Privacy Policy

Last updated: August 12, 2026

masteryfastener (“we”, “us” or “our”) operates this website to present industrial components and custom manufacturing capabilities, and to receive business enquiries. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

Information you provide

When you contact us, request a quotation, email us, or contact us through WhatsApp, we may receive information you choose to provide, including:

Full name
Business email address
Phone number or WhatsApp number
Message content, drawings, specifications, samples, or other enquiry materials you send us

Please do not submit information that is not relevant to your business enquiry or that you are not authorised to share.

Information collected automatically

When you visit the website, our hosting, security, analytics, and advertising technology providers may collect technical and usage information, such as IP address, browser and device information, approximate location derived from IP address, pages viewed, referral source, timestamps, and interactions with website content or forms.

2. How We Use Information

We may use information to:

Respond to product, technical, quotation, manufacturing, or partnership enquiries
Review drawings and specifications and communicate about a requested component or project
Operate, secure, maintain, and improve this website
Understand website traffic and the effectiveness of marketing activity
Measure advertising conversions and improve the relevance of our advertising
Protect against fraud, misuse, or security incidents
Meet applicable legal, accounting, or record-keeping obligations

We do not sell your personal information.

3. Google Ads, Analytics, and Advertising Technologies

We use or may enable Google advertising and measurement services in connection with our marketing activities, including Google Ads conversion measurement, remarketing, and audience measurement. These services may use cookies, pixels, tags, device identifiers, or similar technologies to understand whether an ad led to a website visit, form interaction, or enquiry.

Google and its partners may use information collected through these technologies to deliver and measure ads, limit repeat advertising, and build or use audiences in accordance with their own policies. We do not provide Google Ads with the contents of your drawings, technical specifications, quotation messages, or other confidential enquiry materials for advertising purposes.

You can manage Google advertising personalisation through Google Ads Settings. You can also use browser settings, browser extensions, or device controls to block or delete cookies. Blocking cookies may affect some website functionality or limit our ability to measure campaign performance.

For more information about how Google handles data, please review Google’s Privacy & Terms.

4. Cookies and Similar Technologies

Cookies are small text files stored on your device. We and our service providers may use essential cookies for website operation and security, and optional analytics or advertising cookies for traffic measurement and Google Ads-related marketing activities.

Depending on your location and the technologies enabled on the website, we may ask for consent before placing non-essential cookies. You may withdraw or change cookie preferences through the available consent controls, where provided, or by changing your browser settings.

We may share relevant information only as necessary with:

Hosting, website infrastructure, security, email, communication, analytics, and advertising service providers
Our personnel and authorised representatives handling your enquiry
Professional advisers, insurers, or auditors where reasonably necessary
Authorities or other parties where disclosure is required by law or needed to protect our rights, safety, or property
A buyer or successor in connection with a merger, acquisition, financing, or sale of business assets

Service providers may process information in countries other than the country where you are located. We require providers to handle information according to applicable contractual, legal, and security obligations.

6. Retention and Security

We retain enquiry information for as long as reasonably necessary to respond to the enquiry, maintain the business relationship, keep appropriate business records, resolve disputes, comply with legal obligations, and protect our rights. Retention periods vary based on the nature of the request and applicable requirements.

We use reasonable technical and organisational measures designed to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your Choices and Rights

Subject to applicable law, you may ask us to access, correct, delete, restrict, or object to our use of your personal information. You may also ask for a copy of information you have provided to us where applicable.

To stop marketing communications from us, use the unsubscribe option in the message where available or contact us directly. We may retain limited information where necessary for legal, security, fraud-prevention, or record-keeping purposes.

Residents of certain jurisdictions may have additional rights under applicable privacy laws. We will respond to verifiable requests in accordance with applicable law.

8. Third-Party Links and Services

This website may link to third-party websites or services, including Google and WhatsApp. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review those policies before submitting information to them.

9. Children

This website is intended for business and industrial enquiries and is not directed to children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy when our website, advertising technologies, data practices, or legal obligations change. The revised version will be posted on this page with an updated “Last updated” date.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact us at:

Email: support@masteryfastener.com
Address: Room 201, Building 142, Xiangshan Avenue, Luotian Community, Yanluo Street, Bao’an District, Shenzhen, China